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Support Witco

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Articles

Recent activity by Support Witco

  • The Messenger module

    La messagerie occupant vous permet de contacter toutes les personnes de l’immeuble qui n’ont pas désactiver l’option. Click on the icon "messenger" at the top right of your screen Click the...

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  • How to make a purchase on the marketplace?

    As an occupant, you have the possibility to make purchases on the platform via the marketplace module. To do so, we invite you to follow the steps below : Go to the module Marketplace Select the ...

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  • How to add your colleagues on the platform?

    In order to manage your company in the best way, add all your colleagues on the platform. To do so, please follow the steps below :  Go to the module Administration in the navigation bar on the le...

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  • Where can i find my invoices?

    Once the payment of a service is completed, it is possible to download your invoices directly on the platform. To do so, please follow these steps : Get on the module Marketplace On the tab My ...

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  • How to fix a print issue

    In order for us to be able to help you, we need to determine the various potential causes: they are not always associated with the printing platform.   It is necessary that you inform us about : Th...

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  • How to create an ad ?

    You have the possibility on the platform to post ads in order to sell personal goods. To do so, please follow the steps below : Go on the module Ads Click in the text entry box and write your mess...

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  • How to change the language of the web platform?

    You have the possibility to change the language of the platform. To do so, please click on your photo or logo on the top right and then on Language. You can then select the language of your choice....

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  • How to report a misconduct on the platform?

    In case of misconduct by a user, report it immediately so that your manager can resolve this case. To do so, please follow the steps below: Click on at the top right of your screen, a drop-down me...

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  • What image/video formats are accepted ?

    When creating a publication or an event, you have the possibility to insert an image or a video to make your platform more alive. Here are the supported formats : Formats pictures  Formats picture...

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  • How to set up my profile

    Your profile will allow you to access the various features of the platform. Before continuing, we invite you to set up your account in a few simple steps : Register on the platform Access your ac...

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