We are excited to present you our New Feed. Therefore, this article provides an in-depth understanding of the posting and announcement features for our New Feed on your platform. Users can create, manage, and engage with posts and announcements, leveraging a range of functionalities for effective communication within the community.

Table of content

Displaying Posts

Creating a post

Previewing a post

Pinning a post

Audience measurement

Commenting on a post

Rich text editor

Schedule publication

Adding a poll

Webpage link preview

Adding media and files

Adding reaction

Restricting visibility

Deleting comments

Reporting a post/comment

1. Displaying Posts

• Ordering:
  • Posts are listed by creation date only; editing a post does not change its order.
  • Users can filter posts by type: all, announcements, my posts, and scheduled posts.

2. Creating a post

1. Simple Post:

• Users can add text, media/files, and polls.
• The post displays the user avatar, first and last name, and date.

1. •  
2. Announcement:

• Activated by toggling the "official announcement" switch.
• Additional features include title, posting on specific buildings, comment settings, and scheduling.

3. Previewing a Post

• Clicking the preview button allows users to preview the post before publishing.
• Options to return to edit mode or publish the post are available.

4. Pinning a Post

• Pinned posts appear at the top.
• Only one post can be pinned per building.

5. Audience measurement

• Displays "People reached" as a key performance indicator (KPI).
• For posts, KPI is visible only to publishers.
• For announcements, KPI is visible to those with announcement posting rights.

6. Commenting on a post

• Text-only comments are supported.
• Comments are ordered by creation date, with real-time updates for the user posting, editing, or deleting a comment.

7. Rich text editor

• Supports text formatting such as bold and italic.

8. Schedule publication

• Available for announcements on web and mobile.
• Schedule view is accessible via filters or a shortcut link.
• Timezone considerations: The scheduled post's time aligns with the building's timezone.

9. Adding a poll

• Available for both posts and announcements.
• Questions are posed in the post, and options are added when creating a poll.
• Poll results and management details are outlined.

10. Webpage link preview

• Displays link previews; multiple links show only the first preview.
• Preview and link are clickable.
• Users can remove a preview.

11. Adding media and files

• Users can post up to five pictures.

12. Adding reaction

• Users can react with like, love, celebrate, or insightful.
• Reaction details, including user lists, are outlined.

13. Restricting Visibility

• Available for announcements on web.
• Options include visibility for everyone, specific companies, departments, communities, or combinations.
• Restrictions based on the activation of relevant modules.

14. Deleting Comments

• Users can delete their own comments or others' comments with appropriate rights.

15. Reporting a Post/Comment

For further assistance or inquiries, please contact our support team or your dedicated Customer Success Manager.